Frequently Asked Questions
Everything you need to know about your Mac Duggal experience.
How do I determine the correct size for my Mac Duggal gown?
We recommend referring to our specific size chart found on each product page. Since evening wear often runs smaller than contemporary sizing, please measure your bust, waist, and hips to ensure the best fit.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with all original tags attached within 14 days of delivery. Please note that a restocking fee may apply to ensure the delicate nature of our garments is maintained.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your dress for an upcoming event or gala.
Can I make alterations to my dress?
While we do not offer in-house alterations, our gowns are designed with standard seam allowances to allow a professional tailor to adjust the length or fit to your preference.
Do you offer international shipping?
Yes, Mac Duggal ships to many countries worldwide. International shipping rates and duties are calculated at checkout based on your destination and the weight of the package.
What should I do if my dress arrives damaged?
Each gown undergoes a rigorous quality control process, but if you receive a defective item, please contact our customer service team within 48 hours of delivery with photos of the damage.